Master Services Agreement
Effective September 1, 2026
This Master Services Agreement governs Customer's access to and use of the hosted software and related professional services described in an Order Form.
8. Indemnification
8.1 Vendor indemnity. Vertex will defend Customer against a third-party claim alleging that the Services directly infringe a United States patent or copyright.
8.2 Customer indemnity.
10. Limitation of Liability
10.1 Aggregate liability.
10.2 Excluded damages. Neither party will be liable for lost profits or consequential damages, except for Customer obligations identified above.
13. Term and Renewal
13.3 Renewal.